Joolaree.com wants you to be completely satisfied with your product and experience!
If you happened to receive a defective item or an item that was made wrong on our end, you have 30 days to return the item to us.
Please email us at Joolareeshop@gmail.com for a return label and we will be happy to repair or refund your money. Please indicate the reason for your return and add your invoice #.
All custom personalized orders (picture pendants, monograms, nameplates, name rings, name earrings, name tags, bar necklaces, bangles, studs etc.) are Final Sale. They are not returnable or exchangeable unless the error was ours.
If you’d like to cancel your order you have 24 hours from the time that you purchased to cancel it..
Thank you and we hope you enjoy your experience.